1. Your Agreement
2.1 MyLaoTours Modifications
3. Access and Use of the Services
3.1 Ownership of Content
This Website, the domain name (www.discoverlaos.today), subdomains, features, contents and application services (including without limitation to any mobile application services) offered periodically by MyLaoTours in connection therewith are owned and operated by MyLaoTours.
3.2 Provision and Accessibility of Services
If you link to the Website, MyLaoTours may revoke your rights to so link at any time, at MyLaoTours’s sole discretion. MyLaoTours reserves the right to require prior written consent before linking to this Website.
4. Website and Content
4.1 Use of the Content
If MyLaoTours agrees to grant you access to this Website and/or the Content, such access shall be a non-exclusive, non-transferable and limited license to access this Website following this Terms and Use. MyLaoTours may, at its absolute discretion and at any time, without prior notice to you, amend or remove or alter the presentation, substance or functionality of any part or all of the Content from this Website.
You shall abide by all copyright notices, trademark rules, information, and restrictions contained in this Website and the Content accessed through this Website, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever this Website or the Content or third party submissions or other proprietary rights not owned by you without the express prior written consent of the respective owners, or in any way that violates any third party rights.
4.2 MyLaoTours’s Liability for the Website and Content
MyLaoTours cannot guarantee the identity of any other users with whom you may interact in the course of using this Website.
Under no circumstances will MyLaoTours be liable in any way for any Content, including but not limited to any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with the use of or exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via this Website.
5. Intellectual Property Rights
All intellectual property rights subsisting in respect of this Website belong to MyLaoTours or have been licensed to MyLaoTours for use on this Website. This Website, the Services and the Content are protected by copyright and other intellectual property rights as collective works and/or compilations, according to applicable copyright laws, international conventions, and other intellectual property laws. You undertake that:
(a) You shall not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any part of this Website and the Content, software, materials, or the Services in whole or in part;
(b) You shall only download or copy the Content (and other items displayed on this Website or related to the Services) for personal and non-commercial use only, provided that you maintain all copyright and other notices contained in such Content; and
(c) You shall not store any significant portion of any Content in any form. Copying or storing of any Content other than personal and non-commercial use is expressly prohibited without prior written permission from MyLaoTours or the copyright holder identified in such Contents copyright notice.
6. User Submissions
6.1 Uploading of Information
In the course of accessing this Website or using the Services, you may provide information which may be used by MyLaoTours and/or the Operators in connection with the Services and which may be visible to other users of this Website. You understand that by posting information or content on the Website or otherwise providing content, materials or information to MyLaoTours and/or the Operators in connection with the Services (“User Submissions”):
(a) You hereby grant to MyLaoTours and the Operators a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sub-licensable and transferable right to use and fully exploit such User Submissions, including all related intellectual property rights subsisted thereon, in connection with providing the Services and operating this Website and MyLaoTours’s business, including but not limited to the promotion and redistribution of part or all of the Services and derivative works thereof in any media formats and through any media channels;
(d) You acknowledge and agree that MyLaoTours retains the right to reformat, modify, create derivative works of, excerpt, and translate any User Submissions submitted by you. For clarity, the foregoing license grant to MyLaoTours does not affect your ownership of or right to grant additional non-exclusive licenses to the material in the User Submissions, unless otherwise agreed in writing;
(e) You hereby represent and warrant that any content in your User Submission (including but not limited to text, graphics and photographs) do not infringe any applicable laws, regulations or any third party rights; and
(f) That all the User Submissions publicly posted or privately transmitted through this Website is the sole responsibility of you and that MyLaoTours will not be liable for any errors or omissions in any content.
7. Users Representations, Warranties and Undertakings
You represent, warrant and undertake to MyLaoTours that you will not provide any User Submissions or otherwise use this Website or the Services in a manner that:
(a) Infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party; or
(b) Violates any law, statute, ordinance or regulation; or
(c) Is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, or otherwise objectionable; or
(d) Involves commercial activities and/or sales without MyLaoTours’s prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; or
(e) Constitutes libel, impersonates any person or entity, including but not limited to any employee or representative of MyLaoTours; or
(f) Contains a virus, trojan horse, worm, time bomb, or other harmful computer code, file, or program.
8. Removal of User Submissions
MyLaoTours reserves the right to remove any User Submissions from this Website at any time, for any reason including but not limited to, receipt of claims or allegations from third parties or authorities relating to such User Submission or if MyLaoTours is concerned that you may have breached any of the preceding representations, warranties or undertakings, or for no reason at all.
9. Responsibility for User Submissions
You remain solely responsible for all User Submissions that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, this Website.
You acknowledge and agree that you shall be solely responsible for your own User Submissions and the consequences of posting or publishing all of your User Submissions on this Website. You represent, warrant and undertake to MyLaoTours that:
(b) Neither the User Submissions nor your posting, uploading, publication, submission or transmittal of the User Submission or MyLaoTours’s use of the User Submissions, or any portion thereof, on or through this Website and/or the Services will infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law, rule or regulation.
You are responsible for all of your activity in connection with using this Website and/or the Services. You further represent, warrant and undertake to MyLaoTours that you shall not:
(a) Conduct any fraudulent, abusive, or otherwise illegal activity which may be grounds for termination of your right to access or use this Website and/or the Services; or
(b) sell or resell any products, services or reservation obtained from or via this Website or Mobile Application;
(c) use this Website or Mobile Application for commercial or competitive activity or purposes, or for the purpose of making speculative, false or fraudulent bookings or any reservations in anticipation of demand;
(d) Post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other user of this Website; or
(e) Violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity that is expressly prohibited; or
(f) Run mail list, listserv, or any other form of auto-responder, or "spam" on this Website, or any processes that run or are activated while you are not logged on to this Website, or that otherwise interfere with the proper working of or place an unreasonable load on this Website’s infrastructure; or
(g) Use manual or automated software, devices, or other processes to "crawl," "scrape," or "spider" any page of this Website; or
(h) Decompile, reverse engineer, or otherwise attempt to obtain the source code of this Website.
You will be responsible for withholding, filing, and reporting all taxes, duties and other governmental assessments associated with your activity in connection with using this Website and/or the Services.
10. Registration and Security
Opening of the DsicoverLaos Today Account In the course of using the Services, you may be required to open and maintain an account with MyLaoTours (“MyLaoTours Account”).
11. Provision of Personal Information
As a condition to using some aspects of the Services, you may be required to register with MyLaoTours and select a password and user name (“MyLaoTours User ID”). If you are accessing the Services through a Third Party Website or service, MyLaoTours may require that your MyLaoTours User ID be the same as your user name for such Third Party Website or service.
You represent that you shall not:
(a) Select or use as a MyLaoTours User ID a name of another person with the intent to impersonate that person; or
(b) Use as a MyLaoTours User ID a name subject to any rights of a person other than you without appropriate authorization.
MyLaoTours reserves the right to refuse registration of or to cancel a MyLaoTours Account at its sole discretion. You shall be responsible for maintaining the confidentiality of your password.
12. Reviews - Further correspondence - Rights to User Content
By completing a booking, you agree to receive confirmation messages (in the form of emails and/or app notifications), as well as an invitation email(s) or app notification(s) for you to complete our guest review form which we will send to you after you finish an activity. Leaving a review is optional. For clarity, the confirmation and guest review emails are transactional and are not part of the newsletters or marketing mails, from which you can unsubscribe. The completed guest review may be uploaded onto the relevant activity page on the MyLaoTours platform within 72 hours of the submission for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the Activity.
By posting a review, you grant MyLaoTours the full, perpetual, free, transferable and irrevocable rights to all submitted user content. MyLaoTours reserves the right to translate, edit, adjust, refuse or remove reviews at its sole discretion.
You confirm you will comply with these Guest Review Guidelines. In addition, you represent and warrant that
you own and control all of the rights to the user content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such user content to or through the platform;
such content is accurate and not misleading; and
Reviews may not contain obscenities, profanity, inappropriate content, hate speech and offensive content, promotion of illegal conduct, other people’s personal information such as names, phone numbers or email addresses, and irrelevant content such as promotional, invite and reward information. Moreover, reviews may not defame, abuse, harass or violate the legal rights of others.
13. Booking Confirmation, Tickets, Fees and Payment
13.1 Booking Confirmation
Certain Services are stated to be subject to instant confirmation. Other than these Services, any required time for confirmation as stated on the Website is solely for reference only. The actual time required for confirmation may vary.
13.2 Required Assistance
13.3 Additional Charges
MyLaoTours reserves the right to require payment of fees or charges for any Services offered by MyLaoTours. You shall pay all applicable fees or charges, as described on this Website in connection with such Services selected by you.
13.4 Modifications to Charges
MyLaoTours reserves the right to change its price list for fees or charges at any time, upon notice to you, which may be sent to you by email or posted on this Website. Your use, or continued use, of the Services offered by MyLaoTours following such notification constitutes your acceptance of any new or revised fees or charges.
13.5 MyLaoTours’s Rights and Obligations
MyLaoTours reserves the right to deny and cancel bookings or purchases of any Services that are deemed in violation of this policy. Such a determination is at MyLaoTours’s sole discretion.
MyLaoTours intends to offer or procure the Operators to offer the Services to you at the best price available on the market. You acknowledge and agree that all taxes and additional fees for particular Services that may be payable for using the Services are expressly excluded in determining the best price.
Whilst the Operators are required to provide MyLaoTours with accurate and updated prices of the Services on this Website, MyLaoTours cannot guarantee that all prices for the Services provided by the Operators are accurate and updated at all times.
The above terms and conditions & return policies are applicable to all MyLaoTours users worldwide.
14. MyLaoTours Referral Program
14.1 The Program
On certain MyLaoTours Sites, MyLaoTours may offer members the chance to earn MyLaoTours Coupons, when they invite friends to become members of a MyLaoTours Site and those friends make a confirmed booking through an authorized MyLaoTours invitation channel (“MyLaoTours Authorized Channel”) (e.g. an invitation sent through MyLaoTours’s website, Facebook or another social media channel as supported by MyLaoTours).
You may only earn MyLaoTours Coupons via MyLaoTours’s authorized member invite mechanisms. Referrals outside of MyLaoTours Authorized Channel will not result in any MyLaoTours Coupons. You understand that MyLaoTours Coupons are not transferable, may not be auctioned, bartered or sold, and may not be pooled with other members.
You will only receive MyLaoTours Coupons for the first confirmed booking made by a friend who makes his or her first booking on the MyLaoTours Sites and subsequently completes his or her first booking as a result of an invite from you via a MyLaoTours Authorized Channel. If your friend does not follow the directions in the invite email or another valid invite mechanism to accept the invitation, you may not receive MyLaoTours Coupons, and MyLaoTours will have no liability to you for your friend’s failure to follow directions.
You must not conduct your own promotion in connection with the MyLaoTours Referral Program. You may not engage in any promotional, marketing, or other advertising activities on behalf of MyLaoTours, including the use of any trademarks of MyLaoTours.
MyLaoTours Coupons will be emailed to your designated email address within 24 hours of one of your qualifying invitees completing his or her confirmed booking on MyLaoTours’s website
MyLaoTours reserves the right to modify the values and rewards of the MyLaoTours Referral Program based on each user's activity.
MyLaoTours Referral Program is void where prohibited by law. MyLaoTours reserves the right to modify or terminate the MyLaoTours Referral Program at any time. Should there be any tax liability for the accumulation and/or use of MyLaoTours Coupons, such taxes are the sole responsibility of the participant. You understand that your MyLaoTours Account may not accurately reflect the MyLaoTours Coupons you have actually earned. MyLaoTours will have no liability for any errors displayed in your MyLaoTours Account.
16.1 MyLaoTours’s Indemnification
16.2 MyLaoTours’s Involvement
MyLaoTours may, if necessary, participate in the defence of any claim or action and any negotiations for settlement. You will not make any settlement that may adversely affect the rights or obligations of MyLaoTours without MyLaoTours’s prior written approval. MyLaoTours reserves the right, at its expense and upon notice to you to assume exclusive defence and control of any claim or action.
16.3 Parties’ Relationship
MyLaoTours has no special relationship with or fiduciary duty to you for accessing and using this Website and the Content. You acknowledge that MyLaoTours has no control over, and no duty to take any action regarding:
(a) Which users gain access to this Website;
(b) What content you access via this Website;
(c) What effects the Content may have on you;
(d) How you may interpret or use the Content; and
(e) What actions you may take as a result of having been exposed to the Content.
16.4 Services and Comments
You acknowledge and agree that the Operators may offer the Services on this Website and that suggestions or recommendations may be given by the Operators or Users of this Website. MyLaoTours makes no representations or warranties regarding the accuracy of descriptions anywhere on the Services, or regarding suggestions or recommendations of the Services offered or purchased through this Website.
16.5 Exemption of Liability
In no event will MyLaoTours, this Website, or any of MyLaoTours’s holding companies, subsidiaries, affiliates, officers, directors and/or employees be liable for any loss of profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from:
(a) This Website; or
(d) Use of this Website, tools or services we provide related to the business we operate on this Website by you or any third party; or
(e) Any actual or attempted communication or transaction between users, in each case, even if we have been advised of the possibility of such damages.
These limitations and exclusions apply without regard to whether the damages arise from:
(a) Breach of contract; or
(b) Breach of warranty; or
(c) Strict liability; or
(d) Tort; or
(e) Negligence; or
(f) Any other cause of action, to the maximum extent that such exclusion and limitations are not prohibited by applicable law.
This Website, including all content, software, functions, materials and information made available on or accessed through this Website, is provided on an "as is" basis. To the fullest extent permissible by applicable law, MyLaoTours makes no representations or warranties of any kind, either express or implied, including but not limited to the content on this Website or the materials, information and functions made accessible through this Website, for any of the Services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through this Website, or for Operator ability, fitness for a particular purpose, non-infringement, or that the use of the Services will be uninterrupted or error-free.
You acknowledge and agree that you will not hold or seek to hold MyLaoTours responsible for the content provided by any Operator or third party and you further acknowledge and agree that MyLaoTours is not a party to any transaction in relation to the Services provided by any Operator or third party. MyLaoTours has no control over and does not guarantee the safety of any transaction, tours and/or activities or the truth or accuracy of any listing or other content provided by any Operator or third party on this Website.
In any event, to the fullest extent permissible by the applicable law, MyLaoTours’s liability, and the liability of any member of MyLaoTours, to you or any third party in any circumstance arising out of or in connection with this Website is limited to the greater of:
(a) The amount of fees you paid to MyLaoTours in the twelve months prior to the action giving rise to liability; or
18. Interaction with Third Parties
This Website may contain links to third-party websites or services (“Third Party Websites”) that are not owned or controlled by MyLaoTours, or the Services may be accessible by logging in through a Third Party Website. Links to Third-Party Websites do not constitute an endorsement or recommendation by MyLaoTours of such Third Party Websites or the information, products, advertising or other materials available on those Third Party Websites.
MyLaoTours has no control over and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Websites. In addition, MyLaoTours will not and cannot monitor, verify, censor or edit the content of any Third Party Website. By using the Services, you expressly relieve and hold MyLaoTours harmless from any and all liability arising from your use of any Third Party Website.
Your interactions with organizations and/or individuals found on or through the Services including but not limited to the Operators, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals.
You should conduct whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.
19. MyLaoTours’s Responsibility
You agree that MyLaoTours shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that MyLaoTours is under no obligation to become involved. In the event that you have a dispute with one or more other users or third parties, you hereby release MyLaoTours, its holding companies, subsidiaries, officers, directors, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes.
In order to ensure adequate fairness for customers in respect of payments, refunds and cancellations (where applicable), the currency available will be in USD.
21.1 Termination by MyLaoTours
21.2 Effects of Termination
22. Passports, Visas & Insurances
It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.
As visa and health requirements are subject to changes without notice, MyLaoTours recommends that you verify health and visa requirements with the appropriate consulate prior to departure. MyLaoTours strongly recommends that you purchase a comprehensive travel insurance policy prior to departure.
23. Governing Law
Last Updated on 24th September 2019.