Discover Laos Today offers a user-friendly and efficient online ticket booking system to help you save a great deal of time when it comes to traveling around Laos. Travelers can reserve train tickets in Laos online and collect the ticket there are 2 options: 
- E-ticket via WhatsApp 
- Physical tickets at our office or the delivery service option is as well available for you.

Currently, we support advance ticket booking for 4 stations including Vientiane, VangVieng, Luang Prabang and Oudomxay.

The high-speed rail service is operated by CR200J trainsets traveling at a maximum speed of 160 kilometers per hour.

>>If you would like to reserve the 'High Speed Train Ticket From Laos to China', please CLICK HERE

Passport Requirements From The Train Station:

• Copies of passports of all travelers who issue tickets with passport numbers attached to their names. The bottom page are fully shown without borders cropped or finger-holding the passport and high resolution as it needs to be scanned at the station. Please send your passport photo to +85620 5618 2999 (WhatsApp) upon reservation or at least 6 days before departure date. To send your passport photo must be the same phone number that you made the booking reservation.

• If you don't send your passports to us after your booking or 6 days before your travel date, your booking will not be processed and will not be refunded.

NOTE:

• The tickets are non-transferable to another person
• Seats can't be chosen
• If you have more than 10 pax up in a group, please do not hesitate to contact us via WhatsApp at +8562056182999.
• Ticket prices include service and delivery charges. But if you would like to pick up your train tickets yourself, please check 'Ticket Pickup Location' below.

• Reservation is available from 5 days up to 90 days in advance. 
• Children above 1.2m (120cm) have to purchase a ticket.
• Baggage weighs up to 10 kg for children.
• The maximum adult baggage allowance is 20Kg.

Ticket Collection Points:

• Vientiane: Receive E-ticket via whatsapp or free delivery to your Hotel/building in town area or self-collect at:

Option 1: Discover Laos Today office at ASEAN Mall is open daily from 9 AM to 5 PM for pick-up.

Option 2: Trans-Express Co.,Ltd. is open Monday - Friday from 8 AM to 5 PM and Saturday from 8 AM - 12 PM for pick-up, closed on Sunday.

Option 3: Wattay International Airport is open Monday - Friday from 8:30 AM to 4:30 PM for pick-up.

• Luang Prabang: Receive E-ticket via whatsapp or free delivery to your Hotel/building in town area or self-collect at:

Option 1: Discover Laos Today office behind Joma Bakery from 9 AM to 5 PM for pick-up.

Option 2: Luang Prabang International Airport is open daily from 9 AM to 5 PM for pick-up.

• VangVieng: Receive E-ticket via whatsapp or Self-collect at Discover Laos Today office in front of Silver Naga hotel  from 9 am to 5 pm or free delivery to your Hotel/building in town area
• Oudomxay: Receive E-ticket via whatsapp 
• Nateuy: Receive E-ticket via whatsapp 
• Boten: Receive E-ticket via whatsapp 

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• We will send your physical tickets to your hotel/building prior to 18:00 pm 1 or 2 days before departure.

• If you are not sure where you will be staying, please leave your WhatsApp number and if you know please contact us via WhatsApp on +85620 5618 2999 with your booking reference number.

HOW TO COLLECT YOUR TRAIN TICKETS WITH US

• Receive Your e-ticket via Email: Receive your e-ticket via email or whatsapp in PDF format. Print a copy of your e-ticket in advance or carry it on your mobile phone to present it to our team whilst you collect your physical ticket at our office.
• Collect Your Physical Train Tickets: Present your e-ticket and collect your physical train tickets at our office 1 or 2 days prior your departure or 2 hours prior to your departure time.
• Board The Train: Access the platform and present your physical ticket or QR code and passport to the conductor before boarding the train. 

Cancellation And Refund Policy:

• If you cancel your ticket within 30 days prior to the departure date, you are eligible for a full refund.
• If you cancel your ticket within 15 days prior to the departure date, you will receive a 50% refund.
• If you cancel your ticket within 7 days prior to the departure date, you will be charged 100% of the total price.

Ticket Change Policy:

• If you want to change your travel date or destination after the ticket has been issued, a change fee of 20% of the total price will be charged.
• Please note that if you want to cancel your ticket and request a refund after the ticket has been issued, you will need to do it yourself at the train station. In this case, the train station will refund 80% of the ticket price.

• You must present your physical ticket or e-ticket and passport as you check in at the departure station and check out at the destination station.
• You should arrive at the station at least 30 mins prior to departure and wait in the waiting area for the inspection of tickets and documents. 
• All passengers must wear protective masks and observe social distancing recommendations.