Discover Laos Today offers a user-friendly and efficient online ticket booking system to help you save a great deal of time when it comes to traveling around Laos. Travelers can reserve train tickets in Laos online and collect the ticket there are 2 options: 
- E-ticket via WhatsApp 
- In case of issued Physical Tickets. We will send your physical tickets to your hotel or building by 6:00 PM, one or two days before the departure date.

Currently, we support advance ticket booking for 4 stations including Vientiane, VangVieng, Luang Prabang and Oudomxay.

The high-speed rail service is operated by CR200J trainsets traveling at a maximum speed of 160 kilometers per hour.

>>If you would like to reserve the 'High Speed Train Ticket From Laos to China', please CLICK HERE

Passport Requirements From The Train Station:

• Copies of passports of all travelers who issue tickets with passport numbers attached to their names. Please send your passport copied to +856 20 59 533 720 (WhatsApp) upon reservation or at least 6 days before departure date. To send your passport copy must be the same phone number that you made the booking reservation.

• If you don't send your passports to us after your booking or 6 days before your travel date, your booking will not be processed and will not be refunded.

NOTE:

• The tickets are non-transferable to another person
• Seats can't be chosen
• If you have more than 20 pax up in a group, please do not hesitate to contact us via WhatsApp at +856 20 59 533 720 (WhatsApp)
• Ticket prices include service and delivery charges. But if you would like to pick up your train tickets yourself, please check 'Ticket Pickup Location' below.

• Reservation is available from 6 days up to 90 days in advance. 
• Children above 1.2m (120cm) have to purchase a ticket.
• Baggage weighs up to 15 kg for children.
• The maximum adult baggage allowance is 25Kg.

Ticket Collection Points:

• Vientiane: Receive E-ticket via whatsapp 

• Luang Prabang: Receive E-ticket via whatsapp

• VangVieng: Receive E-ticket via whatsapp
• Oudomxay: Receive E-ticket via whatsapp 
• Nateuy: Receive E-ticket via whatsapp 
• Boten: Receive E-ticket via whatsapp 

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• We will send your E-ticket via whatsapp 1 or 2 days before departure

HOW TO COLLECT YOUR TRAIN TICKETS WITH US

• Receive Your e-ticket via Email: Receive your e-ticket via whatsapp or email in PDF format.  
• In case of issued as Physical Tickets: We will send your physical tickets to your hotel or building by 6:00 PM, or collect at our office at Asean Mall building. one or two days before the departure date.
• Board The Train: Access the platform and present your physical ticket or QR code and passport to the conductor before boarding the train. 

Cancellation And Refund Policy:

If the ticket needs to be canceled due to inclement weather or an issue on our side,     
we will provide a refund to your account or credit card for the ticket cost only.    
Cancellations made 30 days prior to the departure date will receive a 100% refund.    
Cancellations made 15 days prior to the departure date will receive a 70% refund.    
Cancellations made 10 days prior to the departure date will receive a 50% refund.    
Cancellations made 5 days or less before the departure date will be charged 100% of the total price.    

• Kindly be advised that only ticket fees are refundable; Bank fees cannot be refunded under any circumstances.

Ticket Change Policy:

If you wish to change your travel date or destination after the ticket has been issued, a 20% change fee will apply, subject to availability.

• You must present your physical ticket or e-ticket and passport as you check in at the departure station and check out at the destination station.
• You should arrive at the station at least 30 mins prior to departure and wait in the waiting area for the inspection of tickets and documents. 
• All passengers must wear protective masks and observe social distancing recommendations.