A Short Visit to Elephant Village

Elephant Village in Luang Prabang is a must-visit destination for animal lovers and adventure seekers. Located just outside the city, this sanctuary offers a unique opportunity to interact with and learn about these majestic creatures in a responsible and ethical manner.

• English speaking guide

• Short presentation about Elephants

• Feeding Elephant

• Visit Elephant hospital

• Visit museum

• Comfortable clothes and shoes.

• Sunscreen

• Hat/Cap 

• Sunglasses 

• Insect repellent 

1. This tour does NOT include elephant bathing.

By booking our tour, you are supporting: 

• Our Elephants 
  So that they can earn their own living in close harmony with nature & humans, cared for by professionals and away from abusive work logging work.
• Our Community – especially in the rural areas 
  We create jobs in many different sectors.  For example: elephant care takers and food suppliers, restaurant service, house keepers, maintenance staff, boat drivers, chauffeurs, tour guides, gardeners and farmers. This ensures a varied local economy that includes many different skill sets.
• Our Tourism Industry in Laos
  Because we offer unique and attractive activities as well as a very high level of customer satisfaction, especially outside the busy tourism areas; we help to create extended visits to Laos.  This benefits many individual service providers throughout Laos and creates a more sustainable tourism industry.
• Our Natural Habitat
  By trekking down our “Trail of Falls” trail, you contribute to our nature conservation project (wildlife habitat), which sets an example for the local community. They see that money can be earned and jobs can be created in a sustainable way, without destroying precious natural habitats. This also means that they can keep alive the skills they already have.

Child Policy

• Children between 0 and 4 years old: free of charge and may not participate in Mahout Experience.
• Children between 5 and 8 years old: 50% discount if they share the same bed and the same elephant seat with parents.
• Children 9 years old or older are charged full price.
• For safety reasons: children under 5 years old may not participate in mahout training or elephant bathing. Children under 9 years old must be accompanied by an adult in order to participate in the mahout training or elephant bathing.

Cancellation Policy

• Cancellation must be done during office hours, 48 hours before the tour start time. A cancellation must be acknowledged by our staff or a 50% cancellation fee will be charged.
• Cancellation of a booking within 24 hours of the tour start time or no-show will be charged 100% of the tour price.
• For large group bookings of 10 pax or more, cancellations must be done 1 month prior to the tour date or a 100% cancellation fee will be charged.

Refund Policy

• Kindly be advised that only tour/activity fees are refundable; Bank fees cannot be refunded under any circumstances.

Others 

• Our tours do not include insurance. Elephant Village shall not be held liable for any injury, loss or damage the client suffers during, or in connection with, any Elephant Village tours or activities.
• We pick up and drop off at hotels or guesthouses within Luang Prabang only. We do not pick up or drop off at bus stations or the airport.
• The Tad Sae Waterfall may be dry during dry season. We reserve the right to provide alternative activities in place of the waterfall activity during dry season.
• Elephant Village reserves the right to operate any tour or tour activities in a different order than is published on our website if conditions warrant.
• Elephant Village reserves the right to break larger groups into smaller groups if conditions warrant.

• Please be at the hotel lobby at least 10 minutes before the scheduled pick up. Please be patient in cases of unforeseen delays along the pick-up route, as the driver must also pick up other passengers.

• Additional surcharge will apply if the hotel is outside of Luang Prabang city, to be paid directly to the operator. The operator will reconfirm the surcharge amount in advance

• If you have questions or encounter problems with the tour, please contact WhatsApp/Tel: +856 20 59 533 720